PRIVACY POLICY

Introduction

Basketball Court Builders of Houston ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By accessing or using our services, you agree to the terms of this privacy policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form requesting a quote or consultation
• Contact us via phone, email, or through our website
• Request information about our services
• Schedule an appointment or site visit
• Sign up for our newsletter or marketing communications

The personal information we collect may include:

• Name and contact information (phone number, email address)
• Property address and location details
• Information about your basketball court project
• Preferred timeline and service requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use this information to improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To process and manage your project requests
• To send you quotes, estimates, and project updates
• To communicate with you about our services and promotions
• To improve our website, services, and customer experience
• To comply with legal obligations
• To protect our rights and prevent fraud

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With your consent or at your direction

Information Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for warranty and service purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

SMS/Text Messaging

If you provide your mobile phone number, you may receive text messages from us regarding your project or appointment. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: